Contact Us

Are you in crisis? Call 911 if this is an emergency.

There are a number of ways you can connect with and contact Horizon Health Network. General contact information can be found below, as well as where to find more information online.

For urgent medical inquiries, contact your family physician or primary care provider; for health advice, call Tele-Care (dial toll-free 811); and for community and social services in New Brunswick, call 211.

Reach us by phone

Toll-free: 1-888-820-5444

Switchboard representatives at regional hospitals will connect with you with the Horizon department, service or facility specific to your request.

Reach us by mail

Corporate Office
Horizon Health Network
Woodbridge Centre
180 Woodbridge St.
Fredericton, NB
E3B 4R3

Human Resources

For hospital and health centre phone and fax numbers, visit our Facilities page.

For phone and fax numbers for services (including Public Health and Addiction and Mental Health Services), visit our Services page.

Frequent Contacts

To ensure your email is promptly received by the right department, please select an email address from the following directory. Emailed inquiries are generally answered during regular business hours.

Recognize one of Horizon’s exceptional employees by sending a Bravo! Click here.

We want to hear from you. Your feedback will help us improve the health care services we deliver. Complaints are best resolved at the time and place they occur. If your complaint remains unresolved after discussing the issue at the service area, or to the manager of the area, we encourage you to contact a Patient Representative. Click here to submit a complaint.

For inquiries about our community-based health services, Public Health Programs and Addiction and Mental Health Services:

Visit Patient Connect NB’s website or call Tele-Care 811 to register.

Send a cheerful note to a hospitalized patient: Click here.

Click here for information on how to pay your Horizon bill.

To contact Accounts Receivable in your area, email:

Due to visitor restrictions associated with COVID-19, in-person visits are not permitted. Click here for options to access your records.

For information on research services, opportunities and results:
For Ethics Services:

To join us in making our patients’ experience the best it possibly can be:

Join the conversation!

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