COVID-19 CONTACT US

Contact Us

Are you in crisis? Call 911 if this is an emergency.

There are a number of ways you can connect with and contact Horizon Health Network. General contact information can be found below, as well as where to find more information online.

For urgent medical inquiries, contact your family physician or primary care provider; for health advice, call Tele-Care (dial toll-free 811); and for community and social services in New Brunswick, call 211.

Corporate Office

Horizon Health Network
Woodbridge Centre
180 Woodbridge Street
Fredericton, New Brunswick
E3B 4R3

Toll-free: 1-888-820-5444

Horizon@HorizonNB.ca

Careers

For general recruitment inquiries:
Careers@HorizonNB.ca

Click here to access Horizon’s Career Centre.

For Education Placements:
Education.Placements@HorizonNB.ca

Career opportunities for physicians are also listed here.

If you require immediate assistance, please contact one of the facilities listed. Switchboard representatives at regional hospitals will connect you with the Horizon department, service or facility specific to your request:

Contact Us By Email

To ensure your email is promptly received by the right department, please select an email address from the following directory. Emailed inquiries are generally answered during regular business hours. 

Recognize one of Horizon’s exceptional employees by sending a Bravo! Click here.

We want to hear from you. Your feedback will help us improve the health care services we deliver. Complaints are best resolved at the time and place they occur. If your complaint remains unresolved after discussing the issue at the service area, or to the manager of the area, we encourage you to contact a Patient Representative. Click here to submit a complaint.

For inquiries about our community-based health services, Public Health Programs and Addiction and Mental Health Services: Community_447@HorizonNB.ca

Visit Patient Connect NB’s website or call Tele-Care 811 to register.

Send a cheerful note to a hospitalized patient: Click here.

Click here for information on how to pay your Horizon bill.

To contact Accounts Receivable in your area, email:

Due to visitor restrictions associated with COVID-19, in-person visits are not permitted. Click here for options to access your records.

For information on research services, opportunities and results: ResearchServices@HorizonNB.ca
For Ethics Services: EthicsServices@HorizonNB.ca

To join us in making our patients’ experience the best it possibly can be: Volunteer@HorizonNB.ca

Questions about COVID-19?

For accurate and timely information related to Coronavirus (COVID-19), click here. We are updating our site to keep it current as the situation evolves.

If you are seeking an exception to our visitor restrictions, please contact your clinical team directly and they will determine whether a patient is eligible for our designated support person program.

For information on an immunization record, contact the organization, doctor or nurse practitioner who administered the vaccine.

COVID-19 Quick Links

Join the conversation!

Horizon is active on social media: