Temporary Service Interruptions and Closure Notices

Horizon may temporarily adjust a facility’s hours of service or available services due to physician and nursing shortages. These changes are necessary for Horizon to continue offering safe and quality care to patients and clients.

Despite the unprecedented challenges presented by the COVID-19 pandemic, Horizon has maintained an aggressive, proactive and innovative approach to physician and nursing recruitment over the course of the past year. We continue to monitor staffing levels closely and will continue with physician and nursing recruitment efforts for its facilities.

Temporary Emergency Department (ED) closures

During these temporary ED closures, the facility will not be seeing patients and clients and ambulances will be diverted to other hospitals. 

All patients and clients requiring urgent medical care will need to seek treatment at another hospital.

Patients can call Tele-Care 811 if they have any questions about the type of medical attention they need. As always, patients who have a medical emergency should call 911.

Temporary diversions

Temporary diversions are part of our regular operating procedure and are used when there is a gap in service coverage (typically, physician or nursing availability). They are intended to provide the best and safest care for patients at any time, using our extensive network of hospitals and health care services.

When possible, patients affected by temporary diversions are notified by their health care team.

Other reasons for temporary closures or cancellations

Closures or cancellations may also occur due to severe weather.

Current temporary service interruptions or closures

Sackville Memorial Hospital

Due a shortage of physician coverage, the emergency department at Horizon’s Sackville Memorial Hospital is closing early today, Friday, Nov. 25, at 2:30 p.m. The emergency department will open as usual at 8 a.m. on Saturday, Nov. 26. Click here for details.

Tobique Valley Community Health Centre

Walk-in services at Horizon’s Tobique Valley Community Health Centre in in Plaster Rock will be unavailable due to staff shortage on:

  • Monday, November 21
  • Tuesday, November 22
  • Wednesday, November 23
  • Friday, November 25

All other services at the centre remain available.

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