Awards and Recognition at Horizon Horizon awards and recognition programs celebrate employees and physicians who embed our values in their work and use their passion to help people be healthy through innovation and leadership. Every year, we recognize the extraordinary achievements and contributions of Horizon employees and physicians. We recognize achievements in all areas – from clinical, community, leadership, quality, safety, development and more. We also acknowledge and award employees and physicians for their longstanding service at Horizon and celebrate retirement as an important milestone. We are proud to share these outstanding accomplishments from across Horizon! Say Bravo! to a Horizon Employee Years of Service and Retirement Quality Quest Awards Patient Safety Hero Awards Awards of Distinction in Nursing Leading One Horizon Have you ever wanted to thank a Horizon employee for the exceptional care they provided to you or your family? Horizon employees have been saying “Bravo!” to their fellow staff since November 2016 and now you too have the opportunity to recognize a Horizon employee for the exceptional care and service they provided to you or a loved one. It’s easy to say Bravo! from your mobile device or personal computer: Go to horizonbravo.ca. Fill out a short recognition form. Click “Submit Bravo!“ Thank you for taking the time to thank a Horizon employee for the exceptional care they provided to you or your family. Since Horizon introduced Bravo! in 2016, there has been over 62,000 moments of excellence demonstrated by our employees for their exceptional work, dedication, and resilience. Happy 5th Birthday Bravo! Please note that some of the photos in this video were taken before the COVID-19 pandemic. Horizon Health Network is proud to honour employees for their dedication and commitment. COVID-19 prevented us from celebrating this year’s 388 retirees and 2,264 Years of Service recipients in person, but we still wanted to thank them for their valued and impactful careers as part of our organization. Each retiree was presented with a Retirement Celebration Package which included a gift of their choice, a biography written by their leader, and other keepsakes including a Retirement Yearbook featuring all our retirees, messages from staff and community members, and historical Horizon moments they can look back on for years to come. Congratulations to all and thank you for your dedicated service. The Quality Quest Award Program was developed to recognize teams for their quality improvement work and to share quality improvement initiatives across Horizon. 2020 Quality Quest Award Recipients Overall Winner – Brenda Kinney, Executive Director for the Saint John Area and her team for their project: Standardization of Systemic Cancer Therapy Delivery at Horizon This project was a regional quality improvement project that took place in 2018. Chemotherapy treatments are now numbering over 15 thousand per year in Horizon, which makes systemic cancer therapy a vital part of cancer care service in our organization. The team met their projected outcome of 100 per cent drug delivery – 100 per cent of the time to 100 per cent of patients in environments that minimize hazardous drug exposure for all health providers, patients and families. The process for set up and delivery of IV therapy has been standardized for Horizon. The standardized process is completely implemented in all sites. Runner Up – New Brunswick Interprofessional Spine Assessment and Education Clinic This project was led by Dana El-Mughayyar, Research Coordinator – Canada East Spine Centre in Saint John and Tara Mann, physiotherapy manager in Moncton, along with an interdisciplinary team at each site. Initially designed as a pilot project at Horizon’s Saint John Regional Hospital and The Moncton Hospital to fill a gap in the current standard of care for low back pain patients, the program was created to better serve patients, and to help them return to good health through rapid assessment, and excellent individualized care. They have shown success in reducing unnecessary imaging, improving overall patient outcomes, and reducing wait times. Runner Up – Dr. Rebecca Mills, clinical neuropsychologist and Erica de Passillé, physiotherapist both from The Stan Cassidy Centre for Rehabilitation in Fredericton for their project: Enhancing Self-Management of Pain The project team developed and introduced group-based pain education for both inpatients and outpatients, focusing on evidence-based non-pharmacological pain management strategies. Their work has influenced the entire team, and pain science education and pain self-management strategies are now part of their everyday practice. The annual Patient Safety Hero Awards are presented to one individual and one team within Horizon who exemplify commitment to patient safety, innovative practice, collaborative spirit, and patient-centredness in their daily work. 2021 Recipients There are two categories for this award, individual and team. Individual: Rita Berry, Organ Donor Coordinator, Horizon’s The Moncton Hospital Rita’s work to develop and implement standards and guidelines for donation after cardiocirculatory death and her commitment to French language training to better serve donor families exemplifies her commitment to patient safety and patient and family-centred care. “She exhibits all four of Horizon’s values, including teamwork and commitment to the delivery of exceptional service and care while maintaining and promoting professionalism and showing empathy, compassion and respect for our donors and their families.”- Nominator Team: Paediatric Adapted Aquatic Assessment Team, Horizon’s Stan Cassidy Centre for Rehabilitation This unique pool-based program in Fredericton is the only one of its kind in Atlantic Canada. The team uses swim instruction, buoyancy, and water-play as therapeutic tools to engage and train children with complex disabilities. Despite numerous challenges, the team successfully offered this program through innovation and teamwork, even providing a specially adapted life jacket fitted to each child and a COVID-compliant waterproof mask for swimming. Their innovative approach is an example of how we can provide safe patient and family-centered care during a pandemic. “They invest a significant amount of time in planning, taking into consideration the needs of each paediatric patient, and ensuring their first contact in the pool is not only safe, but positive.” – Nominator Horizon is proud to recognize and celebrate nurses and their contributions within the organization. The annual Awards of Distinction in Nursing recognize nursing professionals who demonstrate qualities valued by the profession and exemplify Horizon’s mission, vision and values. Nurses are nominated annually in four categories: Clinical Practice, Leadership, Mentorship and Nursing Novice. On October 15, 2020, 16 Horizon nursing professionals were virtually recognized with Awards of Distinction by the Nursing Quality and Professionalism Committee and Horizon’s Vice President Clinical Services/Chief Nursing Officer. Recipients were honoured for their contributions, as well as for their excellence in nursing practice. Read more below! Miramichi Area Leadership Jacqueline Hare, RN Horizon’s Miramichi Regional Hospital Jackie’s passion and dedication to quality improvement initiatives enhanced the client care experience. Mentorship Carolyn Sutherland, RN Horizon’s Miramichi Regional Hospital, Emergency Department Carolyn is recognized as a humble, silent and organized leader. Her calm demeanour keeps staff focused during chaotic times. Nursing Novice Jessica Marshall, LPN Horizon’s Miramichi Regional Hospital Jessica is a patient, empathic, thorough and dedicated LPN who truly cares about each and every one of her patients. She has a positive attitude that radiates on the unit. She puts her heart and soul into her work. Moncton Area Clinical Practice Karen Hicks, LPN Horizon’s The Moncton Hospital, Orthopedics Karen has worked as an LPN in orthopedics for the majority of her career. She constantly embraces change to ensure the best clinical practice procedures are applied for her patients. Leadership Keira Strang, RN Horizon’s The Moncton Hospital, Labour and Delivery Keira is always aware of sensitive issues and ensures confidentiality while managing intricate situations. She is admired by her colleagues for being a steadfast advocate to them. Mentorship Pauline MacDonald, RN Horizon’s The Moncton Hospital, Internal Medicine Educator Pauline displays strong morals, provides ethical guidance, and is considerate of cultural diversity. Nursing Novice Brittany Lyons, RN Horizon’s The Moncton Hospital Since starting her career with Horizon Brittany has demonstrated many positive attributes. She is calm, positive, motivated and determined to provide exceptional patient care. Saint John Area Clinical Practice Tracy Adams, RN Horizon’s Saint John Regional Hospital, Orthopedics Tracey was instrumental in the development of a pre-op teaching patient guide, and discharge material for tracheostomy care at home. She is a leader in her field. Leadership Karen Bedford, RN Horizon’s Saint John Regional Hospital, Nursing Supervisor Karen excels in her leadership role and is respected and trusted amongst staff. Mentorship Patti Reid-Shore, LPN Horizon’s Saint John Regional Hospital Patti teaches compassion and empathy through leading by example. She reminds her co-workers to advocate for their patients and to be caring and understanding. Nursing Novice Logan Rousselle, RN Horizon’s Saint John Regional Hospital, Emergency Department Logan exemplifies accountability, collaboration, and teamwork. He continuously researches, learns, and engages others in teaching sessions. Fredericton and Upper River Valley Clinical Practice Brenda Zadorozny, RN Horizon’s Stan Cassidy Centre for Rehabilitation Brenda supports a team of 25 professionals, she always prioritizes the needs of clients and families above her own. She invests personal time in gaining knowledge on the latest drug therapies that will improve patient care. Leadership Veronica Jamieson, RN Horizon’s Oromocto Public Hospital & Dr. Everett Chalmers Hospital Veronica believes in her staff and expects quality care. She supports their needs, which results in improved standards of patient care, decreased stress for staff and improved morale. Leadership Denise Gray, RN Horizon’s Upper River Valley Hospital Denise promotes quality safe care, participating in developing standards and implementing best practices. Mentorship Lisa Jones, LPN Horizon’s Dr. Everett Chalmers Hospital Lisa is seen as the go-to person for students and new hires because she has a unique mentoring style that puts other at ease. Nursing Novice Courtney Curtis, RN Horizon’s Dr. Everett Chalmers Hospital Courtney identifies and addresses safety concerns in a kind and tactful manner, demonstrating her commitment to patient safety and quality improvement. Congratulations for the 2020 Award of Distinction in Nursing recipients! Horizon recognizes the importance of professional development opportunities for its employees. Leading One Horizon is a program to support Horizon managers in developing a more solid grounding in core management competencies. There are four components to the program: You as a Leader; Leading People; Managing the Work of the Department; and Moving Forward. To graduate from this program, participants complete 75 hours of virtual learning over a 10-month period. The program provides an opportunity for Horizon’s people leaders to network, hone leadership skills through iterative and collaborative learning, and work together to share knowledge to solve complex Horizon case studies. Leading One Horizon was recently recognized by the Canadian College of Health Leaders. Horizon employees who complete the Leading One Horizon program receive credits towards the nationally recognized LEADS in a Caring Environment certification. The second class of the Leading One Horizon program recently celebrated their graduation. Click on their yearbook photo below to see where they work! Congratulations to the Class of 2021!