Quality Making Quality Count One of Horizon Health Network’s goals is to utilize leading, evidence-informed practices throughout the network to support quality, safety and clinical sustainability. Horizon Health Network staff and physicians work together to ensure that quality patient care and service continue while innovation and change occur. Reports, Statistics and Accountability Performance Indicators Cleanliness Reports Ethics Horizon Health Network (Horizon) utilizes leading, evidence-informed practices to support quality and safe care and clinical sustainability. We understand the importance of transparency and accountability to the patients/clients we serve, as well as to the public. Performance Indicators help us evaluate the care and services we provide. By measuring our performance against provincial and national benchmarks we are able to learn our strengths and areas for improvement. Ultimately, this helps Horizon make sound decisions about our operations, services and resources to ensure we continue to be committed to our mission of Helping People Be Healthy. Performance Indicators Report’s New Portal We have redesigned our existing indicators report to present the information in a useful way. The report’s new design provides a dynamic, intuitive format to break down the information based on your preferences. View the below tutorial video for instructions on how to use the portal. Cleanliness – April 2022 HospitalsNHS/first audit scores Emergency DepartmentVisual AuditsEmergency Dept. April 2022NHS/first audit scores Patient Care UnitVisual AuditsPatient Care Units April 2022TMH55.3%93%70%90%SJRH87.3%99%63%96%DECRH68.3%94%78.8%96%URVH87%96%85%97%MRH65%97%70%94% Legend TMH: The Moncton Hospital SJRH: Saint John Regional Hospital DECRH: Dr. Everett Chalmers Regional Hospital URVH: Upper River Valley Hospital MRH: Miramichi Regional Hospital NHS: Niagara Health System Previous ReportsCleanliness – March 2022Cleanliness – February 2022Cleanliness – December 2021Cleanliness – September 2021 Performance Excellence Process Horizon Health Network is a critical partner in the development and execution of the government’s recently established Performance Excellence Process. The implementation of formal process improvement methodologies will increase efficiencies, provide cost savings and increase the public’s satisfaction with services. Health Care Associated Infections We are committed to providing safe, quality patient care. Horizon Health Network has a comprehensive Infection Control Program which monitors infection rates on an ongoing basis. This information is used by our health professionals and planners to identify areas for improvement in order to reduce the incidence of infections in our organization. Horizon supports the Department of Health’s monthly reporting requirement for Clostridium difficile (C. difficile) and Methicillin-resistant Staphylococcus aureus (MRSA) bacteremia. We believe that public reporting improves transparency and accountability, and supports our ongoing quality improvement initiatives to enhance patient safety. For other reports on population health and health service quality, visit the New Brunswick Health Council’s website. Research Ethics Board General information you need to know when participating in a research study Instructions for Creating Your Study Specific Informed Consent Form Contact us: reboffice@HorizonNB.ca