Report to Our Communities

Horizon has been steadfastly working on our Critical Action Plan to improve health care in New Brunswick. This plan is focused on retention and recruitment efforts, in addition to improving the overall patient experience by addressing patient flow and access to services.

Our four priority areas are:

Advancing health care in New Brunswick — with innovation, teamwork, and heart

Transparency and innovation are at the core of our work to enhance and optimize health care across New Brunswick and in the past few months we’ve made remarkable progress in establishing partnerships and adopting innovative approaches to provide our staff and physicians with the tools necessary to ensure quality and safe patient care within our facilities and throughout New Brunswick.

11 new projects are underway and 57 current projects are active across each of our regional hospitals, 7 community sites, and 23 departments and programs.

Every day, patient-focused decision-making is at the centre of all we do, with innovation being a key component of our strategic efforts to ensure our decisions respect patient’s needs, values, and preferences.

Our leadership team, working with all staff and physicians at Horizon, is committed to improvements and tracking to ensure progress. We commit to continue holding patients and families at the core of all the decisions we make. We are operating with transparency – clearly understanding the areas where improvements are needed and holding ourselves accountable to making those improvements. Horizon’s Performance Dashboard is available for the public, staff, and physicians on our website. We are working hard to improve performance and are also committed to full transparency. View dashboard here.

We want to hear from you!

Horizon Health Network is committed to involving people affected by the decisions it makes.

Whether you are a staff, physician or volunteer, or a patient, client or family member, or member of the public – we want to hear from you in a way that is meaningful to YOU.

Visit our Let’s Talk Horizon platform for all current engagement projects.