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Home » About Us » Horizon’s Strategic Plan 2025-2030: Transforming Health Care Through Innovation

Horizon’s Strategic Plan 2025-2030: Transforming Health Care Through Innovation

About Our Strategic Plan

Horizon’s Strategic Plan is our road map to transform health care through innovative solutions. In collaboration with our staff, physicians, patients, clients and communities, we will redesign the way we deliver health care to create a better and healthier future for New Brunswickers.  

As the largest health authority in the province, we will ensure New Brunswickers have access to care when they need it, delivered by our dedicated and highly skilled health care team. 

View Plan

Our plan is the result of the expertise and guidance of Horizon’s executive and senior leadership teams and the Board of Directors, who led extensive consultation with staff and physicians, health care partners, community stakeholders, government partners and New Brunswickers. 

As our strategy is implemented, we will continuously measure and monitor progress against our goals to keep us accountable to the people we serve and ensure we stay on track. Outcomes will be reported regularly using the public Performance Dashboard available on this page. 

Our Goals & Commitments

The Strategic Plan outlines several ambitious goals that we aim to achieve by 2030. To help ensure we achieve these goals, we will publicly share an updated list of annual commitments each year.  

Transformative Community Care

Partner with communities to build healthier populations.

Goals by 2030:
  • Patients are attached to a family health team within their community.
  • Access to care for physical and mental health needs is available when it is needed.
  • Early diagnosis and intervention achieve better long-term health outcomes.

Excellence in Hospital Care

Transform the delivery of clinical care to meet evolving health care needs.

Goals by 2030:
  • Patients have access to the care they need, when and where they need it.
  • Clinical outcomes and patient and client experience are optimal.
  • Transitions between care settings and teams happen smoothly.

Our People at Their Best

Create a healthy, safe and inclusive environment in which our team can excel and grow.

Goals by 2030:
  • A high-performing, diverse workforce is able to meet evolving system needs.
  • Employee and physician safety and wellness are prioritized.
  • Best-in-class learning environments provide training and development opportunities for students, staff and physicians.

Trusted Partner in Research and Innovation

Enable scalable health research and innovation to advance care.

Goals by 2030:
  • Emerging treatments provide advanced care for our patients.
  • Innovative health system delivery drives excellence.
  • Horizon is a leading research network in Canada.

Quality and Safe People-Centred Care

Improve patient experience and outcomes through a focus on quality and safe people-centred care.

Our Performance Dashboard includes key quality and safety indicators that we monitor to evaluate our progress within this area:

  • Falls Rate 
  • Hospital-Acquired Infection Rate 
  • Overall Patient Experience 
  • Total Alternate Level of Care (ALC) Patients 
2025-2026 (Year 1) Strategic Plan AccomplishmentsDownload

The Strategic Plan outlines several ambitious goals that we aim to achieve by 2030. To help ensure we achieve these goals, we are committed to transparently sharing our progress and challenges. We invite you to read about our work to collaboratively transform the way health care is delivered in New Brunswick.

Horizon’s Quarterly Report to Our Communities
Horizon’s Annual Report

Our Performance Dashboard

As our strategy is implemented, we will continuously measure and monitor progress against our goals to keep us accountable to the people we serve and ensure we stay on track. We measure and monitor our progress through our Performance Dashboard.

Performance Indicators help us evaluate the care and services we provide. For each performance indicator, the dashboard gives a: 

  • Baseline (based on historical performance) 
  • Horizon’s target for the current month (based on provincial and national benchmarks) 
  • Result for the current month 
  • Trend over time 

The colour codes reflect the progress made so far.

Green – Met Target

Orange – Improving Performance

Red – Below Target

To view more details regarding a performance indicator, please click directly on the indicator.
You can also use the “<” and “>” symbols below to view our progress on each performance indicator.
These reports are updated on a monthly basis.

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180 Woodbridge St.
Fredericton, New Brunswick
E3B 4R3

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