Skip to content

Main Navigation

Horizon Health Network
  • About Us
    About Us
    Strategic Plan
    Report to Our Communities
    Horizon Board
    Members
    Meetings
    Leadership
    Executive Leadership Team
    Senior Medical Leadership Team
    Regional Program Co-Leaders
    ACCESS TO PRIMARY CARE
    Our Communities
    Patient and Family Centred Care
    Quality
    Awards and Recognition at Horizon
    Redevelopment Projects
    Educational Programs
  • Facilities
  • Services
  • Patients & Visitors
    Preparing for… Information to help prepare you for your hospital stay, giving birth, having surgery or going home.
    Patient and Visitor Amenities Information about various services available throughout Horizon hospitals and health care facilities to make your stay or visit more convenient.
    Designated Support Person (DSP) Information about who is eligible to have a DSP and how to become one.
    Personal Health Records Information about how to access your personal health information.
    Parking Information about where to park at our hospitals.
    Need help now?
    Pay a bill
    Patient Relations Department
    Rights, Responsibilities and Expectations
    Educational Information for Patients
    Self-booking options at Horizon
  • News
    News & Stories
    Horizon Stories
    Community Stories
    News Releases
    Videos
    Resources for Media
    Publications
    Accreditation Reports
    Annual Report
    Strategic Plan
    Health Topics
    Occupancy and ALC
    Missed Appointments
    So Why Wait?
    Temporary Service Interruptions and Closure Notices
  • Careers at Horizon
  • Research

Home » About Us » Quality

Quality

Making Quality Count

One of Horizon Health Network’s goals is to utilize leading, evidence-informed practices throughout the network to support quality, safety and clinical sustainability.

Horizon Health Network staff and physicians work together to ensure that quality patient care and service continue while innovation and change occur.

Reports, Statistics and Accountability

Cleanliness Reports Ethics

Cleanliness – December 2024

HospitalsNHS/first audit scores Emergency DepartmentVisual Audits
Emergency Dept.
December 2024
NHS/first audit scores Patient Care UnitVisual Audits
Patient Care Units
December 2024
TMH85%92%95%
SJRH96%94%95%92%
DECRH94%100%98%98%
URVH98%92%97%95%
MRH89%90%94%93%

Legend

TMH: The Moncton Hospital

SJRH: Saint John Regional Hospital

DECRH: Dr. Everett Chalmers Regional Hospital

URVH: Upper River Valley Hospital

MRH: Miramichi Regional Hospital

NHS: Niagara Health System


Previous Reports

  • Cleanliness – November 2024
  • Cleanliness – October 2024
  • Cleanliness – September 2024
  • Cleanliness – August 2024
  • Cleanliness – July 2024
  • Cleanliness – June 2024
  • Cleanliness – May 2024
  • Cleanliness – April 2024
  • Cleanliness – March 2024
  • Cleanliness – February 2024
  • Cleanliness – January 2024
  • Cleanliness – December 2023
  • Cleanliness – November 2023
  • Cleanliness – October 2023
  • Cleanliness – September 2023
  • Cleanliness – August 2023
  • Cleanliness – July 2023
  • Cleanliness – June 2023
  • Cleanliness – May 2023
  • Cleanliness – April 2023
  • Cleanliness – March 2023
  • Cleanliness – February 2023
  • Cleanliness – January 2023
  • Cleanliness – December 2022
  • Cleanliness – November 2022
  • Cleanliness – October 2022
  • Cleanliness – September 2022
  • Cleanliness – August 2022
  • Cleanliness – July 2022
  • Cleanliness – June 2022
  • Cleanliness – May 2022
  • Cleanliness – April 2022
  • Cleanliness – March 2022
  • Cleanliness – February 2022
  • Cleanliness – December 2021
  • Cleanliness – September 2021

Performance Excellence Process

Horizon Health Network is a critical partner in the development and execution of the government’s recently established Performance Excellence Process. The implementation of formal process improvement methodologies will increase efficiencies, provide cost savings and increase the public’s satisfaction with services.

Health Care Associated Infections

We are committed to providing safe, quality patient care.

Horizon Health Network has a comprehensive Infection Control Program which monitors infection rates on an ongoing basis. This information is used by our health professionals and planners to identify areas for improvement in order to reduce the incidence of infections in our organization.

Horizon supports the Department of Health’s monthly reporting requirement for Clostridium difficile (C. difficile) and Methicillin-resistant Staphylococcus aureus (MRSA) bacteremia.

We believe that public reporting improves transparency and accountability, and supports our ongoing quality improvement initiatives to enhance patient safety.

For other reports on population health and health service quality, visit the New Brunswick Health Council’s website.

Research Ethics Board

  • General information you need to know when participating in a research study
  • Instructions for Creating Your Study Specific Informed Consent Form

Contact us: reboffice@HorizonNB.ca

  • Horizon’s Strategic Plan 2025-2030: Transforming Health Care Through Innovation
  • Access to Primary Care
    • Our Plan
    • For Patients
    • For Communities
    • For Providers
  • Patient experience, hospital and inpatient unit dashboards
  • Annual Report
  • Our Promise
  • Thank You
  • Quarterly Report to Our Communities on Horizon’s Strategic Plan
    • Performance Dashboard
  • Our Communities
    • Community Health Needs Assessments (CHNAs)
    • Fredericton Region
      • Nackawic, Harvey, McAdam, Canterbury Area
      • Grand Lake Area
      • Oromocto and Surrounding Area
      • Central New Brunswick
      • Carleton County Area
    • Miramichi Region
      • Neguac Area
    • Moncton Region
      • Riverview and Coverdale Area
      • Petitcodiac, Salisbury and Surrounding Area
      • Albert County Area
      • Tantramar Area
    • Saint John Region
      • Sussex and Surrounding Area
      • Eastern Charlotte County Area
      • Western Charlotte County Area
    • Upper River Valley Region
      • Tobique and Perth-Andover Area
  • Community Engagement at Horizon
  • Horizon Board
    • Members
    • Committees
      • Regional Professional Advisory Committee
      • Regional Medical Advisory Committee
      • Patient Safety and Quality Improvement Committee
      • Finance, Audit and Resource Committee
      • Governance, Nomination and Planning Committee
    • Meetings
  • Executive Leadership Team
  • Senior Medical Leadership Team
    • Clinical Department Heads
      • General Surgery
      • Clinical Neurosciences
      • Psychiatry
      • Pediatrics
      • Obstetrics and Gynecology
      • Laboratory Medicine and Pathology
      • Infection Prevention and Control
      • Family Medicine
      • Emergency Department
      • Medical Imaging
  • Regional Program Co-Leaders
  • Policies
    • Smoke-Free Policy
    • Social Media Policy
    • Therapy Animals/Service Animals Policy
    • Role of CEO Policy
    • Public Participation Policy
    • Political Activity Policy
    • Policy Approval Policy
    • Photography, Audio and Video Recording Policy
    • Official Languages Policy
    • Naming of Facilities and Features Policy
    • Media Guidelines
    • Personal Health Information Privacy Statement
    • Disclosure Policy
    • Confidentiality Policy
    • Family Presence Policy
  • Patient and Family Centred Care
    • Patient Experience Survey
  • Quality
  • Redevelopment Projects
  • Ethics Services
  • For Staff and Physicians
    • Nursing Resource Hub
    • Meet UKG
  • Ways to Give
    • Foundations, Auxiliaries and Alumnae
  • Awards and Recognition at Horizon
  • Contact Us
  • Upgrade your browser
HorizonNB Logo

Contact Us

Horizon Health Network

Woodbridge Centre
180 Woodbridge St.
Fredericton, New Brunswick
E3B 4R3

Telephone: 1-888-820-5444

About Us

Careers

News

Volunteers

Compliments and Complaints

Ways to Give
© 2026 Horizon Health Network Terms of Use
Horizon Assistant