Quarterly Report to Our Communities on Horizon’s Strategic Plan TRANSFORMING HEALTH CARE THROUGH INNOVATION This edition of Report to Our Communities is a testament to implementing positive change one step at a time. Each improvement we undertake contributes to the overall momentum of progress to truly transform the health care system. Every new staff member or physician we hire, every patient now receiving care from a family health team, every efficiency to improve access to care, every new technology we embrace – it all adds up to tangible improvements for patients, clients, families and our dedicated team of staff and physicians. We are committed to doing all we can to make improvements within our organization and to work in tandem with our partners to bring forth much-needed, system-wide change. This combination of accountability and collaboration is where the breakthrough to sustainable excellence in health care delivery exists. Margaret Melanson President & CEO View October 2025 Report VIEW PREVIOUS REPORTS Horizon’s performance dashboard is available to the public, staff and physicians on our website. We are continually working to improve our performance and are committed to full transparency. View the dashboard here. We want to hear from you! Horizon Health Network is committed to involving people affected by the decisions it makes. Whether you are a staff, physician or volunteer, or a patient, client or family member, or member of the public – we want to hear from you in a way that is meaningful to YOU. Visit our Let’s Talk Horizon platform for all current engagement projects.