Awards and Recognition at Horizon Horizon awards and recognition programs celebrate employees and physicians who embed our values in their work and use their passion to help people be healthy through innovation and leadership. Every year, we recognize the extraordinary achievements and contributions of Horizon employees and physicians. We recognize achievements in all areas – from clinical, community, leadership, quality, safety, development and more. We also acknowledge and award employees and physicians for their longstanding service at Horizon and celebrate retirement as an important milestone. We are proud to share these outstanding accomplishments from across Horizon! Say Bravo! to a Horizon Employee Years of Service and Retirement Quality Quest Awards Patient Safety Hero Awards Awards of Distinction in Nursing Awards of Distinction in Professional Services Leadership Development Awards Want to thank a Horizon employee for the exceptional care they provided to you or your family? Say Bravo! Bravo!, Horizon’s employee recognition program was launched in 2016, and since then, more than 100,000 Bravo! nominations have been shared! Bravo! provides an opportunity for patients and family members to say thank you for quality care and for Horizon staff and physicians to recognize the excellence of their colleagues. You can send a Bravo! to a Horizon employee, physician, or volunteer by visiting HorizonBravo.ca. You submit the message you’d like to share, and we’ll take it from there! Each Bravo! brings three moments of positivity. An employee, physician, volunteer or student will be recognized for their excellent work, a manager will get to make someone’s day by sharing the Bravo! with them, and you’ll feel great knowing all of this will happen! Taking the time to acknowledge exceptional care, a moment of kindness when you needed it most, or the valuable impact someone had on your health care experience is meaningful. Share your positive experience today at HorizonBravo.ca. COVID-19 prevented us from celebrating this year’s 2,000+ Years of Service recipients in person, but managers and department heads took time to recognize those across Horizon celebrating milestones ranging from five to 50 years of service. Congratulations to all! This is deferred for 2023. However, applications are still being accepted for the 2024 awards. The annual Patient Safety Hero Awards are presented to one individual and one team within Horizon who exemplify commitment to patient safety, innovative practice, collaborative spirit, and patient-centredness in their daily work. 2023 Recipients There are two categories for this award, individual and team. Individual: Gillian Gillies, Clinical Director Ambulatory Care & Oncology and Stephanie Scheffelmaier Nurse Manager Ambulatory Care & Endoscopy, Dr. Everett Chalmers Regional Hospital Gillian demonstrates commitment to patient-centred care while maintaining conscientious attention to the culture of patient safety. “Gillian is very patient focused in every decision she makes as a leader. As a former patient representative, she takes to heart any concerns brought to her attention with great care. She has come in on many weekends and evenings to spend time with families, enhance communication with care teams, and to support/problem solve with the after-hours team members.” (Nominator). Stephanie’s partnerships and open communication demonstrate her collaborative spirit and approach towards a culture of patient safety. “Stephanie makes Patient Safety the cornerstone of her practice with a compassionate approach and ensures her staff lead in the same selfless actions. She is attentive to best practice and if she ever questions concern of patient safety around processes, procedures, or complex cases, she consults with Nursing Practice, her peers, other Managers, and the Quality Team.” (Nominator). Team: Centre Noreen Richard Team In using reflexive practice, the Centre Noreen Richard Team routinely questions what they can do to minimize harm or improve future actions to unforeseen events. While recognizing the importance of patient safety measures, they ensure incidents are reported to analyze and improve future risks, recommendations are made when there’s an opportunity for improvement and communicate directly with their patients and families following incidents to offer support, compassion and to provide feedback on actions taken. Leadership development is an ongoing journey of learning, reflection and application. As a learning organization, we encourage continuous learning and provide opportunities for growth through our programs, workshops, and e‑learning. Each year one participant from the Leading One Horizon and Cornerstone programs are selected by their peers to receive an “Outstanding Leader Award”. The recipients will have positively contributed to the learning environment and consistently demonstrated Horizon’s leadership competencies. The Spring 2024 recipients are: