Contact Us Are you in crisis? Call 911 if this is an emergency. There are a number of ways you can connect with and contact Horizon Health Network. General contact information can be found below, as well as where to find more information online. For urgent medical inquiries, contact your family physician or primary care provider; for health advice, call Tele-Care (dial toll-free 811); and for community and social services in New Brunswick, call 211. Reach us by phone Toll-free: 1-888-820-5444 Switchboard representatives at regional hospitals will connect with you with the Horizon department, service or facility specific to your request. Reach us by mail Corporate Office Horizon Health Network Woodbridge Centre 180 Woodbridge St. Fredericton, NB E3B 4R3 Human Resources Interested in a careers with Horizon? Learning placements within Horizon Career opportunities for physicians General Human Resources inquiries For hospital and health centre phone and fax numbers, visit our Facilities page. For phone and fax numbers for services (including Public Health and Addiction and Mental Health Services), visit our Services page. Frequent Contacts To ensure your email is promptly received by the right department, please select an email address from the following directory. Emailed inquiries are generally answered during regular business hours. Say Bravo! Recognize one of Horizon’s exceptional employees by sending a Bravo! Click here. Complaints and compliments We want to hear from you. Your feedback will help us improve the health care services we deliver. Complaints are best resolved at the time and place they occur. If your complaint remains unresolved after discussing the issue at the service area, or to the manager of the area, we encourage you to contact a Patient Representative. Click here to submit a complaint. Community-based health services For inquiries about our community-based health services, Public Health Programs and Addiction and Mental Health Services: Community_447@HorizonNB.ca Looking for a family physician? Visit NB Health Link’s website or call Tele-Care 811 to register. NB Health Link is the provincial wait list for New Brunswickers without a primary care provider (family doctor or nurse practitioner). It also offers people from the wait list access to a team of health care professionals who can care for them until they can secure a full-time provider. The program offers the same services as a family physician or nurse practitioner would, including treating many common medical conditions, prescribing medications, ordering tests, and making referrals for specialized care. To register with NB Health Link you may visit their website: https://liensantenbhealthlink.ca or call 1-833-354-2300, Monday-Friday 9 a.m.-4 p.m. Patient Well Wishes Send a cheerful note to a hospitalized patient: Click here. Pay a bill Click here for information on how to pay your Horizon bill. To contact Accounts Receivable in your area, email: Fredericton: Accounting@HorizonNB.ca Moncton: AccountsReceivable1@HorizonNB.ca Miramichi: Finance7@HorizonNB.ca Saint John: AccountsReceivable_14@HorizonNB.ca Personal health records Due to visitor restrictions associated with COVID-19, in-person visits are not permitted. Click here for options to access your records. Research For information on research services, opportunities and results: ResearchServices@HorizonNB.ca For Ethics Services: EthicsServices@HorizonNB.ca Volunteer To join us in making our patients’ experience the best it possibly can be: Volunteer@HorizonNB.ca Can’t find what you’re looking for? Email Horizon’s General Inquiries at Horizon@HorizonNB.ca COVID-19 Quick Links Visitor guidelines at Horizon hospitals and health care facilities Get tested Book a COVID-19 Vaccine Access COVID-19 test results and vaccination records Horizon’s COVID-19 assessment centres and rapid testing kit pick up locations Join the conversation! Follow us on social media.