Patients & Visitors At every Horizon hospital and health care facility, the care and safety of our patients is our first priority. Whether you are coming for an appointment, attending a clinic, or visiting a loved one at the hospital, we want to do everything possible to make sure your experience with us is a positive one. Throughout the COVID-19 pandemic, Horizon has taken measures in our facilities to reduce patient traffic and create a safe and healthy environment for our patients, clients, staff, physicians and communities. We also know that having loved ones nearby makes patients more comfortable and speeds up their recovery. While we do encourage you to visit family and friends while they are healing, by limiting the number of people in our facilities through visitor restrictions, we are reducing the chance of COVID-19 infecting our patients, clients, staff and physicians. Please click here for our latest COVID-19 visitation guidelines or restrictions before coming to the hospital or health care facility. Designated Support Person (DSP) Program Patient and Visitor Amenities Patient Representative Services Preparing for … Your Hospital Stay, Going Home, Giving Birth or Your Surgery Advance Care Planning Access to Communication: Serving people who are Deaf or hard-of-hearing Appointment Notifications Food Service Indigenous Health Need help now? Parking Patient Information Resources Pay a Bill Send a message to a patient Smoke-Free and Scent-Free Facilities Spiritual Care Violence and aggression toward staff Virtual Care Your Health Information