Patient Experience Survey We’re listening! We value your voice and want to hear about your experience. We are asking for feedback from patients who have visited a Horizon Emergency Department or have been discharged after staying at least one night in a Horizon hospital or Horizon’s Stan Cassidy Centre for Rehabilitation. This survey will take approximately five minutes to complete and focuses on communication, respect and safety to help us understand your overall care experience. Participation is voluntary and responses are anonymous. We are dedicated to ongoing enhancement and providing outstanding care for our patients and families. We are committed to providing quality, person-centred care and will use your feedback to help us improve, plan and deliver services. We are committed to being accountable and transparent as we strive for continuous improvement to our services and your experience. You can see the results of Patient Experience Surveys at <link>. Thank you for taking the time to provide your feedback!