Rights, Responsibilities and Expectations

As a patient/client if you have any questions or concerns regarding your rights or responsibilities, we suggest you discuss them with one of the members of your health care team.

If you feel that your concerns have not been addressed, you may contact Horizon’s Patient Relations Department.

EVERYONE HAS THE RIGHT TO…

Be treated with respect and dignity

Physical, emotional, and psychological safety

Information necessary to provide or receive safe, quality care

Be listened to and heard

Be part of the health care team

 

Privacy

How to reach us

By Telephone

Toll-free: 1-844-225-0220
If we are unavailable to take your call, please leave a detailed message and your call will be returned as soon as possible.

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